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Hotel Childcare Services

1 hour

Easy

Hotel-Room based care at your convenience.

Our in-room childcare service provides families staying in Cartagena’s hotels with safe, reliable, and bilingual care right in the comfort of their room. Each of our professional nannies is fully insured, trained in Child First-Aid & CPR, and experienced in caring for children of all ages.

Whether parents are attending an event, enjoying dinner, or simply need a few hours to relax, our caregivers create a calm, engaging environment filled with age-appropriate activities, books, and games. We follow each family’s preferences, bedtime routines, and dietary guidelines to ensure children feel comfortable and cared for just like at home.

What's included?
  • Goods & services tax

1. Professional Bilingual Nanny
A trained, insured, and bilingual (Spanish–English) caregiver who arrives early, in uniform, and ready to provide attentive care that meets hotel and hospitality standards.

2. Personalized Childcare Setup
Each service is tailored to the child’s age and routine. We bring a selection of books, toys, games, and quiet activities to create a warm, familiar environment within the room.

3. Routine and Comfort
We follow each family’s bedtime schedule, meal or snack times, and any specific instructions provided by the parents. Our caregivers take the time to learn about allergies, special needs, and preferences before beginning the service.

4. Safety and Supervision
Continuous attention and safety monitoring throughout the stay. Our nannies maintain clear communication with hotel staff and, when authorized, with the parents for regular updates.

5. Peace of Mind for Parents
Parents can enjoy their evening or event knowing their children are in professional, caring hands without ever leaving the comfort of their hotel.

Exclusions

    For health and security reasons, all children given to Cartagena Childcare must be awake at the beginning of each service.

    Please note
    • Passport required

    ID is required for paperwork fulfillment of the child's information including age, name, date of birth and ID number.  
    Preferred parenting instructions. 

    What to bring
      • Food and Snacks: All meals, snacks, and beverages, including any special dietary needs, restrictions and allergie notices.
      • Bottles and Formula: For infants, including pre-prepared bottles or formula, and any necessary feeding accessories or instructions to prepare it .
      • Diapers and Wipes: Sufficient diapers and wipes, including any special types needed for the child.
      • Clothing: Extra clothes.
      • Blankets and Comfort Items: Favorite blankets or comfort items to help the child feel secure.
      • Medication: Any prescribed or over-the-counter medications the child may need, with clear instructions for administration.
      • Emergency Contact Information: Contact details for parents and any relevant medical information.
      • Child’s Routine Information: Details about the child’s daily routine, including nap times, bedtime rituals, and any specific preferences.